Service Member and Family Needs
During the Deployment Cycle

RCS DD-P&RL(OT) 2295
Expiration: October 31, 2010

Privacy Advisory: Please note that this consent form provides information that describes why this information is being collected and how it will be used.

Purpose of the Survey

The Department of Defense wants to learn more about the needs of service members and their families before, during and after deployments and how well those needs are being met. The Office of the Secretary of Defense, with the support of the Services, has asked the RAND Corporation, a non-profit research organization, to develop a survey that will provide DoD with up-to-date information on whether deployment-related needs are being met, which support services are working well and which need improvement. Collection of this information is authorized by U.S. code 10 section (§) 1782 Survey of military families.

You, along with other service members and spouses at your installation, are being asked to take a test version of this survey. Your responses to this test version will help improve the survey for future use. In addition, your participation in the survey will help military families by informing installation commands about the strengths and weaknesses of its family support programs. This knowledge will guide future improvements to these programs.

Who Is Being Asked To Take The Survey

The version you see is the first test run of the survey, and is being offered to recently deployed Soldiers, Marines and their spouses age 18 years and older. After refinement, we hope to offer this survey to help every unit returning from deployment.

What Survey Participation Involves

Participation involves completing either this Web-based survey or an identical phone survey. The test version of this survey is designed to take about 25 minutes to complete. If you would prefer to take this survey by phone, please call toll free 1-800-631-0702 between 6 am and 9 pm Pacific and give the operator reference number 4327.

The survey will ask you about different kinds of deployment-related problems, about what kinds of assistance you may have needed to help you with those problems, and whether you were satisfied with the kinds of support available to you for those problems. In the last sections, we will ask some background questions and you will have the opportunity to comment on the survey itself or deployment-related family issues that the survey did not cover.

This information will be used to assist the Department of Defense leadership in learning how well units are meeting the needs of service members and military families before, during, and after deployments. This information will also help leadership decide where they should focus efforts in future deployment cycles.

Confidentiality

We will treat your answers as strictly confidential. This survey is not designed to collect personally identifying information, but if it is provided it will be deleted immediately. Your responses will be combined with information from other survey respondents to report the views and experiences of deployed military members and their spouses. Only members of the RAND research team will have access to individual responses.

Participation is Entirely Voluntary

Your participation in this survey is voluntary. Your or your Service member's command will not know whether you participated in this survey, nor will it know how you answered survey questions should you choose to participate. You may decide not to participate now or at any time. If you feel uncomfortable answering any of the questions, you may skip to the next question. You may stop taking the survey at any time without any negative consequences.

Whom to Contact

If you have any technical issues in taking this survey, please contact Survey Help.

If you have any questions about the purpose or content of the survey, please send them to:

If you have any questions or concerns about your rights as a research subject, please contact:

Consent to Participate

I am under 18 years of age.
I am 18 years or older, and I have read this statement. I understand what it says and I agree to participate in this survey.
I am 18 years or older but I do not want to participate in this survey.